7'12'24 Resume Cora Hegler ________________________________________ Harrison MI 48866 | 989-529-8895 corahegler@gmail.com LinkedIn Business Analyst: I Curate Information to Your Quarterly Objectives skillfully deliver Clean Important and True Numbers in a Context of what matters Language that can be easily read. follow up on the high-level questions when You Need Answers. Solutions-driven business answers. Technical Skills & Core Competencies________________________________________ Intelligence (BI) • Data Analytics Presentation SQL Python (Programming Language) BI Visualization software suite other niche number crunchers: Power BI Tableau HTML/CSS Excel Big Platforms Fluent Ideation Visualization Presentations Skilled Writing Editing Web Content Management Marketing Analytics Requirements Gathering Client Support Project KPI Dashboards Mining Regression Analysis Systems Optimization Process Mapping Optimization … Professional Experience________________________________________ Analyst 8/2021 - Present Jefferson Wells Detroit Second Assignment Multi-Year Contract Amerisure ? Built Processes manage complex book Michigan State ? Delivered streamlined process extract cleaned data from daily generic reports ? Interconnected Lookups Macros allowed proactive account handling simplified customer service for whole team. First Great Lakes Water Authority (GLWA) Project-to-Completion Finished Early ? Team won 2021Q4 Impact Award winner ? Integral part team building new system manage clean ? Develop best practices work instructions Ad hoc reporting Senior executives Springboard Projects Geography Innovation Clusters Start Ups by Industry Jan 2021 ? Analyzed 20 years startup using Excel ? Extracted interpreted identify metrics transform into meaningful actionable information ? Conclusion showed some geographic areas focus single industries but most vibrant regions foster many industries simultaneously symbiotically National Drought Use July 2020 ? Designed built statistical analysis models large sets ? Quantified goals water saving reuse Presentations guide decisions utilities services ? Researched insights future Water-Economy trends identifying strategic R&D quantitative develop an understanding usage demographics lifecycle Billing 2/2017 – Air Advantage Frankenmuth ? Respond inquiries billing rate changes plan balance reducing past due invoices 2% ? Manage project onboarding customers newly purchased company ? Verify enroll Covid relief emergency bill assistance ? Collaborate with Marketing Sales collect monthly client assist creation collections spearhead legacy cleaning efforts creating entry standard Operations Communications Assistant 8/2013 7/2017 Lion’s Eye Enterprises (Startup) Sanford presented pre-planning hotel event center including attendance budget expenses revenue planning reduced both time costs proposals ? Calculated expected online bookings through market historical booking ? Conducted detailed impact partnerships supporting growth Service Helpdesk Technician 6/2010 5/2013 Duperon Corporation Saginaw ? Handled 100+ contacts daily resolving issues first contact providing technical support eight product lines 1000+ custom installations across North America ? Received entered points managing reference lists bid documents ensuring timely completion machine requests parts delivery Additional Experience Administrative Office Birmingham Investments Searles Construction Benz Aviation Manager/Office Manager JJ Wohlfert’s Custom Trim Managing Editor/Writer Meridian Weekly Education/Certifications________________________________________ Analysis Certification Bachelor Arts Spring Arbor University