THINK AND ACT LIKE THE OWNER YOU ARE DO RIGHT THING MAKE A GREAT IMPRESSION WHAT’S BEST FOR CUSTOMER PAY IT FORWARD HONOR COMMITMENTS TEAM FIRST INVEST IN RELATIONSHIPS. QUALITY PERSONAL. WALK OTHERS SHOES SOLVE PROBLEMS SOLUTIONS ASSUME POSITIVE INTENT TREAT EVERYONE WITH DIGNITY GET CLEAR ON EXPECTATIONS LISTEN GENEROUSLY SPEAK STRAIGHT CELEBRATE SUCCESS ATTENTION TO DETAILS FIND WAY ALWAYS ASK WHY BE RELENTLESS ABOUT IMPROVEMENT EMBRACE CHANGE VIGILANT SAFETY TAKE PRIDE APPEARANCE SHARE INFORMATION OBSESSIVE ORGANIZATION LEAD BY EXAMPLE “BRING IT” EVERY DAY KEEP FUN